Shipping details

How shipping works

Dispatch time

Orders are typically processed and dispatched within 1–2 business days (Mon–Sat).

Delivery timeline

Most pin codes are delivered within 3–7 business days after dispatch. Remote areas may take a little longer.

Tracking updates

Once shipped, you’ll receive tracking details via email/WhatsApp so you can follow your parcel end‑to‑end.

Courier delivery person holding parcels, representing order shipping and tracking

Returns & exchanges

We want you to love what you ordered. If something isn’t right, here’s how we’ll help.

What is your return window?

You can request a return within 7 days of delivery. Items must be unused, unwashed, and in original condition with tags/packaging intact.

Do you offer exchanges?

Yes—exchanges are subject to stock availability. If the desired item/size is unavailable, we’ll offer a store credit or refund as per eligibility.

Which items are not eligible for return?

For hygiene and safety, certain items may be non‑returnable (e.g., earrings) unless received damaged/incorrect. Product pages may note any exceptions.

What if I receive a damaged or wrong item?

Please contact us within 48 hours of delivery with an unboxing video and photos. We’ll arrange a replacement or refund after verification.

How are refunds processed?

Once the return is approved and received, refunds are processed to the original payment method (or as store credit) within 5–10 business days.

Who pays for return shipping?

If the return is due to our error (wrong/damaged item), we’ll cover pickup/return shipping. For other returns, return shipping may be deducted from the refund or charged separately.

Share your order ID and we’ll assist with tracking, delivery questions, exchanges or return requests.

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Thane, Maharashtra, India

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Explore women’s cotton tops and jewellery—secure checkout and delivery across India.